"Diploma in Customer Relationship Management (CRM) Class"

Master CRM strategies! Learn customer engagement, data analysis, and loyalty-building techniques in this comprehensive diploma course.

By NextGen learning

Date and time

Location

Online

Refund Policy

Refunds up to 7 days before event.

About this event

Event lasts 364 days 13 hours

Master the art of customer relationship management with our CRM Diploma Course. Learn strategies for building lasting customer loyalty, improving engagement, and implementing effective CRM systems. Ideal for professionals seeking to enhance customer interactions and drive business growth.

Course Curriculum:

Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM

(See Curriculum)

What's included:

CPD Certification
Fully online, interactive course.
Free PDF certificate on course completion.
24/7 access to the course for a lifetime.
Online support

Organized by

NextGen learning