Diploma in Customer Relationship Management (CRM) - Free Online Course

Diploma in Customer Relationship Management (CRM) - Free Online Course

By NextGen learning

Master the art of building lasting client relationships with our Diploma in Customer Relationship Management (CRM). Enrol today!

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Location

Online

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Highlights

  • 277 days, 13 hours, 30 minutes
  • Online

About this event

Course Curriculum

  • Module 01: Introduction to Customer Relationship Management (CRM)
  • Module 02: CRM Fundamentals
  • Module 03: CRM Strategies
  • Module 04: Data Analysis in CRM
  • Module 05: CRM Databases
  • Module 06: Deepening Customer Relationship
  • Module 07: Handling Customer Complaints
  • Module 08: Future of CRM


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Free
Mar 28 · 9:00 PM PDT