Diploma in Customer Relationship Management (CRM) - Free Online Course

Diploma in Customer Relationship Management (CRM) - Free Online Course

Master the art of building lasting client relationships with our Diploma in Customer Relationship Management (CRM). Enrol today!

By NextGen learning

Date and time

Location

Online

About this event

  • Event lasts 277 days 13 hours

Course Curriculum

  • Module 01: Introduction to Customer Relationship Management (CRM)
  • Module 02: CRM Fundamentals
  • Module 03: CRM Strategies
  • Module 04: Data Analysis in CRM
  • Module 05: CRM Databases
  • Module 06: Deepening Customer Relationship
  • Module 07: Handling Customer Complaints
  • Module 08: Future of CRM


NextGen Learning

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NextGen learning
Free
Mar 28 · 9:00 PM PDT