Diploma in Hospitality Management Level 3 Online Course

The Diploma in Hospitality Management Level 3 is a comprehensive online course designed for aspiring professionals in the global hospitality and tourism industry. This course provides in-depth knowledge of hotel and hospitality operations, management practices, and customer service excellence. Students will explore strategic management, marketing, finance, and operational aspects of hospitality to enhance career growth. Through this course, learners will acquire practical skills required to thrive in hotels, restaurants, resorts, and tourism businesses. The program covers modern trends, technology integration, and e-hospitality to prepare students for dynamic, global work environments. Each module is carefully structured to ensure both theoretical understanding and practical application in real-world scenarios.

Learning Outcomes:

1. Understand key principles and functions of hospitality management effectively.
2. Analyse hotel industry operations for efficiency and business success.
3. Implement recruitment, development, and training processes professionally in hospitality.
4. Manage front office, housekeeping, and security operations with competence.
5. Apply marketing, accounting, and service quality strategies in hospitality.
6. Utilize e-hospitality tools and technology to enhance customer satisfaction.

Course Link : Diploma in Hospitality Management Level 3 Online Course

Course Curriculum:

• Module 1: Introduction to Hospitality Management
• Module 2: An Overview of Hotel Industry
• Module 3: The Process of Selection and Recruitment in the Hospitality Industry
• Module 4: The Process of Development and Training in the Hospitality Industry
• Module 5: Management of Front Office Operations
• Module 6: Management of Housekeeping, Engineering and Security Operations
• Module 7: Management of Food and Beverage Operations
• Module 8: Management of Service Quality in the Hospitality Industry
• Module 9: Marketing in Travel and Tourism Business
• Module 10: Accounting in the Hospitality Industry
• Module 11: Customer Satisfaction
• Module 12: E-Hospitality and Technology

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.