What's included:
- Fully Online Recorded Class
- CPD Accredited
- Free QLS Endorsed certificate
- 24/7 access to the course for Lifetime
- Online support
- No hidden fees
Course Link : Diploma in Hotel Management at QLS Level 4
The hotel industry is fast-paced and always growing, offering exciting opportunities worldwide. This Diploma in Hotel Management at QLS Level 4 covers everything from front office operations to customer satisfaction and service quality. You’ll learn how to manage housekeeping, food and beverage services, and even explore marketing in travel and tourism. With insights into e-hospitality and modern technology, this course prepares you for success in the hospitality industry. Whether you're starting out or aiming to advance, this course will help you build essential skills to thrive in hotel management.
Learning Outcomes:
By the end of this course, you will:
- Understand the structure and operations of the hotel industry.
- Learn how to recruit and train hospitality staff.
- Develop skills to manage front office operations efficiently.
- Oversee housekeeping, security, and engineering operations.
- Manage food and beverage services effectively.
- Improve customer satisfaction and service quality.
- Gain insights into marketing in the travel and tourism sector.
- Explore technology and e-hospitality trends.
- Enhance problem-solving and decision-making in hospitality management.
- Understand financial and budgeting principles in hotel operations.
- Learn strategies for effective team leadership.
- Stay updated with modern hospitality trends and guest expectations.
Disclaimer:
This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.