Office management isn’t just keeping the kettle full—it’s about efficiency, record accuracy, and professional communication. This course walks through the administrative world from daily duties to telephone usage, giving structured guidance for those running the organisational engine behind any business.
Modules cover everything from meeting preparations to office equipment familiarity, making this a course well suited for those who like things to be in the right place—and preferably on time. Clear, no-nonsense, and quietly essential.
Learning Outcomes
- Understand key duties of administrative and support assistants.
- Learn to manage and organise daily routines effectively.
- Explore telephone communication procedures and etiquette.
- Study how to arrange and manage structured business meetings.
- Maintain clear and accurate internal record-keeping systems.
- Familiarise with essential office tools and documentation methods.
Who is this Course For
- Administrative assistants looking to refine organisation techniques.
- Receptionists managing communication and internal schedules.
- Small business owners handling daily office functions.
- Office juniors seeking structured admin task guidance.
- Office managers formalising their daily operational knowledge.
- Event organisers managing internal coordination.
- Data handlers working with structured office systems.
- PA and secretarial staff supporting executive teams.
Career Path
- Administrative Assistant – £24,000 average salary
- Office Manager – £33,000 average salary
- PA/Executive Assistant – £35,000 average salary
- Receptionist – £21,000 average salary
- Facilities Coordinator – £30,000 average salary
- Records Officer – £27,500 average salary
