Enhance your professional skills with our Diploma in Office Skills, Administration & Management. Learn key office management techniques, administrative processes, and organisational strategies to excel in any business environment. Perfect for those looking to boost their career in administration and management.
Course Curriculum:
- Module 1: Introduction to Office Administration
- Module 2: Skills of an Effective Administrator
- Module 3: Business Writing Skills
- Module 4: Communication Skills
- Module 5: Managing Meetings and Giving Feedback
- Module 6: Organisational Skills
- Module 7: Telephone Etiquette
- Module 8: Negotiation Techniques
- Module 9: Conflict Management
- Module 10: Stress Management
- Module 11: Time Management
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- Free PDF certificate on course completion.
- 24/7 access to the course for a lifetime.
- Online support
