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Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?
Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!
The topics covered include:
Understanding more about disability
Practical Demonstration of Access & Customer Service issues
The right thing to say at work; to understand is to get it right!
Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!
Visit the Training feedback page on our website to read some of the feedback we receive.
You can book online or call 01685 810432 for more information
8 Places available on each course £30 per person, tea and coffee will be provided.
Certificates will be provided to all delegates upon completion of the course
Would you like your staff trained at your venue…
WE CAN COME TO YOU
Do you have questions about Disability Awareness Training HALF DAY COURSE (Morning)?
Contact Accessible Wales
When & Where
Accessible Wales
"Accessible Suite"
Aberdare Business Park, Robertstown
CF44 8ER Aberdare
United Kingdom
Tuesday, 11 December 2018 from 10:00 to 13:00 (GMT)
Accessible Wales is a disability consultancy company specialising in providing companies with an understanding of what they are legally required to do as a result of the Equality Act 2010 and other pieces of legislation.
Our main two services are access reviews and staff training, all our work is underpinned by the Equality Act 2010 and the social model of disability. We pride ourselves in offering our clients the most holistic service possible, therefore allowing them to offer the best possible service to their clients.
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