Disability Equality and Customer Service Training Open Session - January

Disability Equality & Customer Service Training

Join us for our popular online Disability Equality & Customer Service Training. This online event aims to provide participants with the necessary tools to ensure that their customer service is inclusive and accessible to disabled people.

Whether you work in live events, retail, hospitality, healthcare, or any other customer-facing industry, this training is for you.

Topics covered include:

• Disability and the UK today
• Disability and legislation
• Types of discrimination
• Models of disability
• Understanding barriers to access
• Effective communication
• Language and terminology

There will be no more than 20 people in each session with break out rooms for topic discussion. Register now and join us for this informative and engaging training .