Course Overview

All businesses need good leaders in order to be successful, and an effective team leader will make sure that their team is happy and motivated within the workplace. This course will develop and improve your practical skills in order to become a successful team leader and improve the morale within a workplace. So whether you are hoping to progress to a team leading role in the future, or want more knowledge about how to progress in a current position, this qualification is the perfect place for you to start.

Course Content

Unit 1: Principles of team leading

• Within this introductory unit, you will gain an understanding of various leadership styles. You will develop knowledge of team dynamics and the techniques that are essential to effectively manage a team’s workload.

Unit 2: Understand business

• Here you will increase your understanding of different organisational structures and the business environment. You will develop your knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountability within and organisation.

Unit 3: Understand how to communicate work-related information

• Here you will look at the principles and techniques behind work-related communication through both verbal and written forms. You will develop knowledge of a range of documents required for different types of meetings in a business environment.

Unit 4: Understand how to manage performance and conflict in the workplace

• Within this unit you will develop your knowledge of team performance management through bench-marking, discovering how to manage under-performance within a team and conflict in the workplace.

Unit 5: Principles of equality and diversity in the workplace

• In this unit you will develop an understanding of the standards and expectations of equality and diversity in the workplace, including the potential consequences of failing to comply with the relevant legislation.

Unit 6: Understand how to develop working relationships with colleagues

• In Unit 6 you will look in detail about the principles of effective teamwork and how to be a ‘buddy’. This unit also covers the benefits of effective team working, how to give feedback constructively and the techniques that may be used to resolve team conflict.

Unit 7: Understand health and safety procedures in the workplace

• Within this unit you will look at the main health and safety responsibilities and laws affecting the workplace. You will look at employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.

Unit 8: Understand how to develop and deliver a presentation

• In the final unit, you will look at the development and delivery of presentations. You will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.

Entry Requirement

This qualification is aimed at learners who wish to gain further skills to develop their careers and progress in the workplace. It is suitable for anyone who is new to a team leading role, or those who are hoping to become a team leader as they advance their careers.

In order to complete this Distance Learning Course at no charge you will need to match the following entry criteria:

• Are a resident of the EEU (European Economic Area) and have been for at least 3 years
• Will be undertaking your learning within England
• Are aged 19 or above
• If you are 19-23 year olds you must have already achieved a level 2 qualification or equivalent
• If you are 24+ there are no formal entry requirements for this course but you will find it helpful to have a good standard of English and Maths

Assessment

There are no exams to achieve this qualification. Your learning will be assessed through a portfolio of coursework and assignments.

Studying via distance learning means you can choose when and where you study. This course is available:

• Paper based learning with Online Assessments
• Fully Online
• Fully Paper based

Where does this course lead to

At the end of the course you will achieve a nationally recognised Level 2 Certificate in Principles of Team Leading qualification.

Other qualifications can be completed following successful achievement -

• Leadership & Management Level 3
• Management Level 3
• Business Administration Level 2