£199 – £247

DIY Mediation Masterclass. Conflict Management workshop.

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Location

Regus, Atlantic House

Imperial Way

Reading

RG2 0TD

United Kingdom

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Event description

Description

A one day workshop primarily for HR professionals or anyone who wants to learn to nip conflict in the bud:

  • Understand conflict and approaches to deal with it.
  • Learn the skills and process of DIY Mediation to resolve conflict using the AGREE framework.
  • Practically apply DIY Mediation through structured roleplay with observation and feedback.

By the end of the Masterclass participants will be able to:

  • Describe workplace conflict and understand conflict styles
  • Understand process options for managing workplace conflict
  • Know the principles and skills of the DIY Mediation approach
  • Follow the AGREE model process needed for DIY Mediation
  • Apply DIY Mediation to help employees resolve their conflict
  • Apply DIY Mediation when they are part of the conflict

Every participant receives:

  • Free copy of the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
  • Free ‘put it into practice’ mentoring support for 3 months
  • Laminated ‘aide memoire’ of the AGREE model and useful tools
  • Discounted rates on mediation and conflict coaching services
  • Refreshments and sandwich lunch

FAQs

What are my transport/parking options for getting to and from the event?

Limited parking is available at the venue. We advise calling Regus on 0118 903 6000 to check on availability. Regular buses run from the centre of Reading and take around 20 minutes.

How can I contact the organiser with any questions?

Contact us at masterclass@mediation4.co.uk. Or call us on 07870 444444.

What's the refund policy?

Check our terms and conditions for details of cancellation charges.

Is my registration fee or ticket transferrable?

You can transfer your booking to a colleague at no extra cost.

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Date and Time

Location

Regus, Atlantic House

Imperial Way

Reading

RG2 0TD

United Kingdom

View Map

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