Doing more with less: How AI can streamline your membership operations

Do you want to deliver more for your members without the luxury of expanding your internal teams?

Join this practical, one-hour session to learn how AI can enhance your CRM strategy, streamline operations, boost member engagement and reduce manual effort.

We’ll show how introducing AI around your CRM can transform workflows, enhance personalisation, and free up your team for higher-value work.

You’ll hear real-world examples of how membership bodies are using AI to improve services, work smarter, and focus on what matters most – personalised member engagement.

You’ll learn how to:

• Identify and automate routine processes and save valuable time
• Personalise member experiences across all types, grades and segments
• Choose the best AI tools in the market to suit your budget and needs
• Build a future-ready membership model using AI and CRM best practice

This session is ideal for senior decision-makers, membership leaders, and operations managers looking to smarten up their membership operations and ways of working.