Question 1

Are there ID or minimum age requirements for this class?

Accepted Answer

The class is for people ages 16+. A none alcoholic beverage will be offered to those under 18 .

Question 2

I have dietary requirements - what should I do?

Accepted Answer

We are able to supply vegan cheese and offer a gluten free option if you get in touch ahead of the class - however we are not an allergen free restaurant and cannot ensure that cross contamination will never occur.

Question 3

How accessible is the venue?

Accepted Answer

The workshop is located on the ground floor which provides full accessibility to the premises including toilet provisions. We would advise wheelchair users to contact the workshop provider on the sale of the ticket to arrange a parking bay.

Question 4

Where can I contact the organiser with any questions?

Accepted Answer

Feel free to get in touch with the Make CIC office at 0151 601 8665 or email hello@makecic.org

Question 5

Do I have to bring my printed ticket to the event?

Accepted Answer

No, a register will be taken at the workshop, it isn't necessary to print your ticket.

Question 6

The name on the registration/ticket doesn't match the attendee. Is that okay?

Accepted Answer

Please bring along a print out of your ticket if the registration does not match the attendee, or contact hello@makecic.org to have them change the ticket so it contains your name.

Question 7

Is my registration/ticket transferrable?

Accepted Answer

If you find that you cannot attend then you are welcome to pass your place on to a friend who may find it useful. Please let the organiser know if you need to do this. Alternatively tickets can be transferred to a future event up to 7 days before the event.

Question 8

What if Make CIC cancel the workshop?

Accepted Answer

This class does have a minimum requirement of ticket sales to proceed. Refunds will be offered in the event of the class being cancelled - in this instance we will give as much notice as possible and offer alternative dates if appropriate.

Question 9

What if I can no longer attend and need to cancel my ticket?

Accepted Answer

If for any reason you find you are unable to attend then please get in touch and a refund can be offered up to 7 days before the workshop. *Refunds will be given minus Eventbrite fees, unless Make CIC cancel the class, in which case a full refund will be given*

Question 10

Why is the refund Policy 7 days?

Accepted Answer

This is because we pay our practitioners fair wages for their work. Giving refunds on last minute cancellations would mean that practitioners would not be paid for the preparation they have put into their classes.

Question 11

What are my transportation/parking options for getting to and from the event?

Accepted Answer

Free on-street parking for 2 hours. Blue badge holders, please notify us for reserved parking. Nearby public transport available. Easily accessible on foot from Liverpool City Centre. Visit our website for location details (Make North Docks).

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