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Drive business growth through successful CX

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The Hospital Club

24 Endell Street

London

WC2H 9HQ

United Kingdom

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Companies that put customers first are winning big. Learn how to drive your business’ growth through successful CX at our free event.

About this Event

According to McKinsey Insights¹, companies that put customers first are winning big. In fact, Customer Experience (CX) will soon overtake price and product as the key brand differentiator.

We all want to get CX right, but there are big challenges involved: siloed thinking, a reluctance to change or simply misunderstanding the customer.

Get the answers and inspiration you need at our free co-run evening event with Episerver. Learn from those that have done it before including Rebecca Hamilton, Group Head of Marketing at The Jockey Club and Claire Cardosi, Head of Customer Experience Management at London North Eastern Railway.

Together we can help you deliver better performance, happier customers and increased revenue. We can help you win big.

For a sneak preview, take a look at the highlights from the first in our CX series, ‘Creating a culture that delivers brilliant Customer Experience’ here.

Agenda:

6.00pm - Arrive, drinks, nibbles and networking

6.20pm - Talks start

7.30pm - Q&A

7.45pm - Networking

8.00pm - Event ends

References:

1. McKinsey Insights. Customer Experience: New capabilities, new audiences, new opportunities, June 2017

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Date and Time

Location

The Hospital Club

24 Endell Street

London

WC2H 9HQ

United Kingdom

View Map

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