£65

Drivers CPC Training (7 hours) - Thatcham - Newbury

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Location

Thatcham Town Football Club

Waterside Park

Crookham Hill

Thatcham

RG19 4PA

United Kingdom

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Eventbrite's fee is nonrefundable.

Event description
Drivers 7 Hour CPC Training Course - Safe Loading & Customer Care

About this Event

Safe and Secure Loading of LGVs

All subject matter is derived from the Department of Transport and EU guidance on the safe loading of goods vehicles and is consistent with current legislation. Topics include;

• Operator and Driver Responsibilities

• Principles of Load Safety

• The requirements of Load Restraint

• Prior to loading & the Load Restraint System

• Methods of Load Restraint

• Roadside Stops – the process and outcomes

The course includes detailed information on specific load restraint systems and methods for a variety of load types together with a detailed section on the prevention of bridge strikes as set out by Network Rail.

Customer Care & Vehicle and Driver Security

A module designed to improve Drivers awareness of their likely impact upon the relationship with their Customers. We also look at the risks to drivers and their loads from criminal activity and identify behaviour which minimise those risks. Topics include; • Customer care; the drivers’ role, good service, poor service, influences on customers choice

• Communication, image, handling complaints, dealing with conflict

• Security and crime prevention

• Truckpol statistics, types of truck crime, protecting the driver, the vehicle, the load, premises, drivers’ responsibilities, security equipment, vulnerable loads, safe parking at night.

All training is provided through our partner organisation Anglia Compliance and Training Ltd who are both Jaupt approved to deliver Driver CPC Training and

TfL Licenced to provide FORS Approved courses

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Date and Time

Location

Thatcham Town Football Club

Waterside Park

Crookham Hill

Thatcham

RG19 4PA

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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