Accessibility Personal Assistants

If you need a personal assistant to attend an event with you, the European Tour offers a complimentary carer ticket to disabled customers who have purchased a ticket. To request a carers ticket please contact the call centre on UK 01344 840550, Outside UK +44 1344 840550 or by emailing customerservice@europeantour.com

Proof of eligibility is required.

Are mobility scooters available to hire?

Details of mobility scooter availability will be announced in due course.

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FAQs

If I haven't received my tickets, how do I obtain them?

All E-Tickets will be sent to your email address no later than a month before event.

What are my parking / transport options getting to the event

There will be no on-site parking available for this event.

There will however be a Park and Ride in operation. Details of locations will be announced closer to the event.

How can I purchase Hospitality?

To request a brochure for any of our Hospitality Packages please call +44 (0) 1344 840 681 or email us at hospitality@europeantour.com .

You can also see the full list of available events and register your interest by visiting our website https://www.europeantourhospitality.com/

Grandstand Seating

Details of our grandstand seating will be announced in due course. To be the first one to know please subscribe to our newsletter on https://www.europeantour.com/

Are there ID requirements or an age limit to enter the event?

Under 12's are free of charge when accompanied by adult
Customers 12 to 17 years old are entitled to a Junior ticket
Students 18 to 24 years old are entitled to a concession ticket
Customers 65 and over are entitled to a concession ticket
Season tickets adult and concession allow admission Wednesday 27 May to Sunday 31 May inclusive
Customers who are registered disabled are entitled to a complimentary carer ticket

To request a hospitality brochure for the event please email enquiries@europeantourhospitality.com or call 01344 840550

For further ticketing information please email customerservice@europeantour.com

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for sales made during the week of the tournament.

What can/can't I bring to the event?

No picnics / picnic hampers allowed

The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, howeverphones must remain on silent at all times.

The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means in any format or media including any such by mobile phone or other wireless device is not permitted.

Ticket holders consent to being photographed, filmed and recorded at the Tournament (including byCCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.

All promotional, commercial, political, religious or offensive items of whatever nature including, butnot limited to, clothing, banners, signs, symbols and leaflets are prohibited.

The ticket holder must comply with all relevant statutes, signs, safety announcements, directions ofstewards and ground regulations whilst attending the Tournament. Breach of any of these conditionsor any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue orevent management to revoke this ticket and to eject the holder without compensation.

Where can I contact the organiser with any questions?

Please contact European tour ticket office

By telephone: UK 01344 840550, Outside UK +44 1344 840550

By email: customerservice@europeantour.com

Is my registration/ticket transferrable?

Tickets cannot be re - sold . Any reselling of ticket will render it void.The ticket remains the property of the Tournament at all times.

Do I have to bring my printed ticket to the event?

At the event you can either present a printed ticket or have it ready to view via a smart phone

What is the refund policy?

Tickets are non refundable. Tickets cannot be exchanged for a different day.

Full Ticket T&Cs can be seen here: https://www.europeantour.com/european-tour/news/articles/detail/ticket-terms-and-conditions/

Ticket sales have ended

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