Free

Dwr Cymru Bill Assistance Information Session

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Community Hub Maerdy

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Session offering advice and assistance to customers who have some financial vulnerability in paying their water charges or have an additional service requirement:

HelpU to support households with an income of £15,000 or less

WaterSure Wales for metered households on a qualifying benefit and medical condition or on a qualifying benefit and large family

Water Direct payment plan option to pay charges via a qualifying benefit

Customer Assistance Fund to support customers in dire hardship and could help clear water arrears

Priority Services Register to help customer with a medical issue, disability, elderly issues eg. large print mail/ free bottled water/ password service etc

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Location

Community Hub Maerdy

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