Actions and Detail Panel
Dynmark introduces Text Chat - An SMS chat tool for CS & assisted sales
Tue 20 December 2016, 14:00 – 14:30 GMT
Webinar Login details will be emailed to you the day before the event.
Dynmark introduces 'Text Chat' - an interactive SMS chat tool for customer service, assisted sales & non-voice support.
The use of non-voice channels to allow customers to engage with a brand is gathering pace; web-chat, BOTS and SMS are all relevant in today's fast paced and time sensitive culture to ensuring customers have a positive experience with your brand.
In this 30-minute webinar the Dynmark team will highlight the growing demand for and the benefits of using SMS to 'chat' directly with customers as part of a Customer Service and assisted sales strategy.
Introduction and use cases - 10 minutes
Platform demonstration and use cases - 15 minutes
Q&A - 5 minutes
If you require any further information ahead of this session, please do not hesitate to contact Dynmark at email@example.com quoting TEXT CHAT in the subject line