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Dynmark introduces Text Chat - An SMS chat tool for CS & assisted sales

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Webinar Login details will be emailed to you the day before the event.

Dynmark introduces 'Text Chat' - an interactive SMS chat tool for customer service, assisted sales & non-voice support.

The use of non-voice channels to allow customers to engage with a brand is gathering pace; web-chat, BOTS and SMS are all relevant in today's fast paced and time sensitive culture to ensuring customers have a positive experience with your brand.

In this 30-minute webinar the Dynmark team will highlight the growing demand for and the benefits of using SMS to 'chat' directly with customers as part of a Customer Service and assisted sales strategy.

Agenda:

  • Introduction and use cases - 10 minutes

  • Platform demonstration and use cases - 15 minutes

  • Q&A - 5 minutes

If you require any further information ahead of this session, please do not hesitate to contact Dynmark at sales@dynmark.com quoting TEXT CHAT in the subject line

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