Question 1

Is the certificate included in the price?

Accepted Answer

Yes, the certificate is included in the price. You do need to attend the full course and complete the Evidence Form to be eligible for certification. If you are not successful the first time, re-submission has an additional £10 charge.

Question 2

How long do I have to submit my pledge?

Accepted Answer

You have around two weeks to submit your pledge after the second session, though if personal circumstances do not allow this we can offer some flexibility on a case-by-case basis.

Question 3

How long is the course?

Accepted Answer

The course contains six-hours of live sessions, delivered on Monday 22nd April. This will be delivered as two 3-hour sessions with a one-hour lunch break between.

Question 4

How is the course delivered?

Accepted Answer

The course is delivered on Zoom and is highly interactive, therefore we recommend using a laptop/PC with access to a working microphone and camera. If you would like an in-person course delivered to your organisation, contact our team at carbonliteracy@changeagents.org.uk and we'd love to help.

Question 5

I don't know much about carbon, is this course for me?

Accepted Answer

We do start with an introduction to the basics of climate science so this course is suitable and accessible for anyone that would like to be certified as Carbon Literate. It has been designed for all levels of knowledge - there is always more to know!

Question 6

Will I definitely get Carbon Literacy certified after this training?

Accepted Answer

To become certified, you need to attend the live sessions, complete the self-study and meet some CL criteria through an Evidence Form and two carbon-reducing pledges. We'll take you through this process in  our session to help you pass - everyone on our courses has done so far!

Question 7

What happens if I don't pass the certification process?

Accepted Answer

We do check through all applications to give you the best chances of becoming certified however if you do not succeed on your first attempt, you can re-submit with the feedback provided. Re-submission costs £10 which will be requested by us to be paid by the date of re-submission.

Question 8

I can no longer attend. Can I reschedule?

Accepted Answer

Of course! Your ticket is non-refundable however you can select a different date or transfer your ticket to someone else. If you need to change date or want to transfer your ticket, please get in touch with the team at carbonliteracy@changeagents.org.uk.

Question 9

What is your refund policy?

Accepted Answer

Your ticket is non-refundable for cancellations: instead, if you cannot attend, we will offer you a space on another date of training (availability dependent). If we cancel the training for any reason, you will be offered the option of a refund or transfer to another training.

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EARTH DAY: Carbon Literacy Training

Follow this organiser to stay informed on future events

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