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East London Waterways Festival - Queen Elizabeth Olympic Park

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Date and Time

Location

Location

Queen Elizabeth Olympic Park

Stratford Waterfront Pontoon - 10:00; 12:00; 14:00 & 16:00

Old Ford Lock - 11:00; 13:00 &15:0

London E20 2ST

Event description

Description

East London Waterways Festival – Important Booking Information

  • This booking facility allows you book single journey trips only. Please note that departures at 10:00; 12:00; 14:00 & 16:00 are from Stratford Waterfront Pontoon to Old Ford Lock; and departures at 11:00; 13:00 & 15:00 are from Old Ford Lock to Stratford Waterfront Pontoon.


  • Please ensure you have selected the correct departure point and departure time. The departure points and scheduled departure times are as follows:

Location Departure Times Departure Point

Stratford Waterfront 10am; 12noon; 2pm & 4pm Stratford Waterfront Pontoon

Old Ford Lock 11am; 1pm & 3pm Old Ford Lock

East London Waterways Festival - Frequently Asked Questions

What Time do I need to turn up?

You should turn up 15 minutes before your confirmed departure time. The cruises run to a scheduled timetable and unfortunately cannot wait if you are late.

What happens if I cannot make the trip?

Please let us know if you cannot make your cruise as we will reallocate your spaces to someone else. Please be sure you can make the time you have selected for your trip.

Do Passengers need to wear life jackets?

No – there is no need for passengers to wear life jackets. Passengers will remain within the profile of the boat at all times whilst the cruise is in operation.

Are their toilets on board?

Yes - there are toilets on board, one with disabled access.

What should I wear?

You should treat the cruise as an outdoor event; although the boats are fully covered the windows will be opened if the weather permits for the full enjoyment of passengers

Is there access for wheelchairs or mobility impaired passengers?

Yes – the boats do have wheelchair access. Please notify if you have any special requirements at the time of booking.

Is smoking allowed on board?

No – Smoking is not allowed

Can I get off the boat at anytime?

No – Whilst the boat is in motion passengers are not allowed to disembark the boat, except in the event of an emergency when the captain and crew will direct passengers accordingly.

Is the boat covered?

Yes the boat is fully covered, however the windows will be open if the weather permits.

How long does the cruise last?

You will be on board for approximately 45 minutes.

Will the cruise still proceed in adverse weather?

Subject to the captain’s discretion, which is final, the cruise may not proceed if it is deemed to be unsafe.

Are there parking facilities?

Yes - the neares car park is at Westfield shopping centre. Charges will apply.

Is there seating on board?

Yes - there will be seating available on board.

Can I bring bikes or buggies on board?

Subject to space bikes and buggies may be brought on board.

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Location

Queen Elizabeth Olympic Park

Stratford Waterfront Pontoon - 10:00; 12:00; 14:00 & 16:00

Old Ford Lock - 11:00; 13:00 &15:0

London E20 2ST

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