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Edinburgh Resilience Week 2017 - Resilience Roundtable
Tue 18 April 2017, 13:45 – 16:00 BST
Understanding Resilient Teams… and how and why they can go wrong
Planning and anticipation are important to resilience, but these relatively formal, structured processes can distract attention from the importance of ensuring that front line teams are adaptive and responsive in the face of unexpected events.
The first part of this workshop will introduce the features of resilient teams and present a case study of events in the cockpit during the final minutes of Air France 447. The case vividly illustrates what can go wrong, even for highly trained experts, when presented with a situation that they do not recognize.
In the second part of the workshop, we shall discuss ways of simulating challenging conditions and testing the resilience of teams under controlled conditions using the example of “The Production Game”, a resilience exercise used at the University of Edinburgh. We will examine strategies for managing some of the paradoxical elements of resilience, such as how to combine discipline with flexibility and overall coordination with responsiveness to rapidly changing local conditions.
The event is being delivered by Nick Oliver and Maurizio Tomasella from the University of Edinburgh Business School.