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Effective Coaching: staff supervision skills

Homeless Link

Tuesday, 11 February 2020 from 09:45 to 16:30 (GMT)

Ticket Information

Type Remaining End Quantity
Manager - Local Authority Housing Options   more info 14 Tickets 10 Feb 2020 Free  
Manager - Voluntary Sector Organisation   more info 10 Feb 2020 Free   Add to Waitlist

Share Effective Coaching: staff supervision skills

Event Details

As a manager or supervisor this course will help you to develop your staff through regular formal supervision, leading to improved outcomes for your organisation.

Who is this course for?

Any manager or team leader in the homelessness and supported housing sector, who has responsibility for line management and conducting one-to-ones or supervisions.

What will you learn?

On completion of this course you will:

  • Know how to build effective, supervisory relationships with the staff you manage
  • Be able to apply sound supervision systems and processes
  • Know how to record and measure the outcomes achieved by your staff team and ensure targets are met
  • Know how to set achievable objectives, monitor staff performance and deal with any performance issues appropriately
  • Be able to plan and meet learning and development objectives for your staff and ensure they are able to progress
  • Be able to engage your staff through dynamic supervision sessions
  • Have an improved understanding of professional boundaries, emotional intelligence and staff motivation
  • Know how to manage diverse staff groups who may have different communication and learning styles
  • Know how to achieve positive outcomes for clients through improving the performance of your staff
  • Understand when and how to empower, coach, stretch, delegate and direct


There is no charge to attend.

Light refreshments will be provided, however delegates will be required to supply their own lunch.

Tickets are restricted to primarily Housing Options Managers within Local Authorities, with a more restricted number of places available to managers from voluntary sector organisations.

Unfortunately staff from organisations based in London or the South East of England are not eligible for this free programme of training on this occassion, and will need to access these courses from our main programme of training.

Places are limited, so in the case of needing to cancel your place, please let us know by contacting to enable us to offer your place to another person.

Secure your place!

Homeless Link
Charity Reg No: 1089173

Company Reg No: 4313826

Do you have questions about Effective Coaching: staff supervision skills? Contact Homeless Link

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When & Where

The Waterfront
Welsh Back
BS1 4SB Bristol
United Kingdom

Tuesday, 11 February 2020 from 09:45 to 16:30 (GMT)

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Homeless Link

Homeless Link is the national membership charity for organisations working directly with people who become homeless in England.

We work to make services better and campaign for policy change that will help end homelessness.

  Contact the Organiser

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