£85

Effective Communication Skills Training Course

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Location

Mallusk Enterprise Park

Mallusk Drive

Newtownabbey

BT36 4GN

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description
For anyone in the workplace wanting improve the way they interact with and understand others.

About this Event

Description

This practical half day training course will provide participants with an overview of communication skills that will enhance their interpersonal skills and enable them to understand how to interact effectively with others.

Effective communication skills are key to the success of business. Almost every job requires individuals to interact with others to varying degrees. Understanding the needs, wants and intentions of others and being able to express yourself clearly are important skills will help you progress in your role. 

​Target Audience

This course is for anyone in the workplace wanting to develop or enhance their interpersonal skills, develop their knowledge of communication strategies and improve the way they interact with and understand others. 

​Learning Objectives:

Recognise different definitions relating to communication.

Identify the components of the communication process.

Familiarise yourself with the types of communication and ways of communicating.

Identify the main barriers to communication.

Recognise the key elements of effective communication.

Identify communication styles and when to use them.

Develop active listening, non verbal and questioning skills.

Recognise the 6C’s of communication.

Develop knowledge on how to handle difficult conversations.

​This course is underpinned by practical examples where participants will get an opportunity to develop effective communication skills.

Course delivery is conveniently close to Belfast in Mallusk, Newtownabbey, just off the M2

​​

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Date and Time

Location

Mallusk Enterprise Park

Mallusk Drive

Newtownabbey

BT36 4GN

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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