Effective communication strategies
Multiple dates

Effective communication strategies

For frontline staff looking to communicate more effectively with brain injury survivors.

By Headway - the brain injury association.

Location

Online

Refund Policy

Refunds up to 7 days before event.

About this event

This training session aims to provide frontline staff and other professionals with effective communication strategies when interacting with individuals who have experienced a brain injury via email and phone calls.

The objective of this session is to help participants understand the challenges faced by brain injury survivors and learn ways to communicate with them in a clear and concise manner.

By the end of the session, participants will be able to comprehend the importance of using simple language, providing clarity in emails, and practicing active listening during phone calls. The session will also provide tips on how to adapt communication styles to meet the unique needs of individual brain injury survivors.

Tags

Organised by

Headway - the brain injury association.

Headway’s CPD-certified training courses and free webinar programme are available throughout the year and are suitable for all those affected by brain injury, as well as professionals working within the field.

From £0.00
Multiple dates