San Francisco, California
London, United Kingdom
Designed for: All staff who communicate with the public and service users
- Understand theories of communication
- Have feedback on how they communicate on a one-one basis
- Understand how effective communication is demonstrated
Staff learning forms
Policy and Legislation:
- Equality & Diversity Policy
- Communication Policy
- Personal Care Policy
- Managing relationships: empowering people; working in partnership; leadership; empathy; dealing with conflict.
- Managing self: professional autonomy; lifelong learning; confidence; resilience; Awareness of wider context.
When & Where
Bon Accord Care Learning and Development Team
Learning & Development
Our experienced and expert team have a unique understanding of the health and social care sector to provide quality training that is timely, value for money, easily accessible and meets a range of different learning styles to ensure a skilled workforce, aligned to your business requirements.
Bespoke Training Solutions
Our skilled and experienced team will work with you to understand your unique development needs and define your goals before setting about creating a training programme that is tailored to suit you. We believe that a blended learning approach is best, using E-learning and classroom based or face-to-face training to offer you a complete and effective learning experience.
By investing in skills development of your team you can expect to drive longer term, sustainable change to motivate and retain the best talent and raise standards of service provision; we are here to help you get there.
Need to train employees in various locations at their own pace? Our E-learning courses can be deployed via your own learning management system (LMS), CD-ROMs or hosted on your own website; offering the same learning with less time in the classroom, and more time gaining the practical skills on a face to face workshop.
With a comprehensive library of courses to choose from, such as Food Hygiene, Infection Control, we will work with you to design relevant training that suits your employee's needs, your company culture and your business goals.
If you have any questions about any of the courses we run, please contact us on 01224 627825 or email us at LandD@bonaccordcare.org.