£0 – £32.45

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Location

Frederick Street Training Centre

65 Frederick Street

Aberdeen

AB24 5HY

United Kingdom

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Event description

Description

Designed for: All staff who communicate with the public and service users

Learning Outcomes:

  • Understand theories of communication
  • Have feedback on how they communicate on a one-one basis
  • Understand how effective communication is demonstrated

Evaluation methods:

Staff learning forms

Links:

Policy and Legislation:

  • Equality & Diversity Policy
  • Communication Policy
  • Personal Care Policy

CLF:

  • Managing relationships: empowering people; working in partnership; leadership; empathy; dealing with conflict.
  • Managing self: professional autonomy; lifelong learning; confidence; resilience; Awareness of wider context.
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Date and Time

Location

Frederick Street Training Centre

65 Frederick Street

Aberdeen

AB24 5HY

United Kingdom

View Map

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