This 3-hour employee representatives online workshop provides reps with an overview of their role, explores the benefits of consultation, and develops key skills and knowledge to maximise the effectiveness of the role in a way that not only benefits the reps themselves, but all parties (employees, management, the business/organisation).
Who it's for
This workshop is suitable for newly elected or potential reps but can also act as a refresher for existing reps who want to be more effective in their role. The course content is applicable for reps from all business and sectors.
What you will learn:
Understanding the role
- Introduction and overview of consultative bodies and the legislative framework
- The difference between communication, consultation and negotiation
- The purpose of consultation
- The benefits of consultation for the company and the employees
Developing your skills
- What makes a good representative?
- Boundaries and etiquette
- Effective questioning skills
- Influencing Skills
Successful representation
- Gathering and presenting employee views
- Giving employees feedback after meetings
- Constructive and solution focussed feedback
- The Change Curve
- Scenarios
Further info:
We limit the group size to 10-12 to reflect the typical group size for interactive online training.
If you are interested in attending this course, but the date is not suitable or you would like a private group event for your team or organisation contact us.
See the staff representatives page on our website for more information.
Accessibility
If you have a disability and have any concerns about joining this course, please talk to us about how we can support you.
