Actions and Detail Panel
Effective Escalation Workshop
Wed 30 November 2016, 12:00 – 16:00 GMT
This workshop will provide an update on changes made to the ED Capacity Management Guidance since being
republished in June 2016, including updates on push/pull policy. It will be an interactive session with ample
opportunity for discussion with colleagues from across the country on what actions we take at different levels of escalation and what needs to be in place to do so, how to proactively avoid crowding and re-establishing grip to
facilitate a pull mechanism for flow through the system.