Effective Handling of Difficult and Challenging Conversations
Event Information
Event description
Designed to give people confidence in managing sensitive and challenging conversations with colleagues, staff or clients.
About this event
The first two such events were so successful, with over 50 people attending, that we've decided to do it again.
By the end of the workshop participants will be able to:
- Manage expectations to prevent difficult situations
- Explore the balance in a relationship
- Identify typical challenging situations
- Practise communication strategies
- Understand the concept of psychological advantage
This interactive workshop lasting 2 hours will equip you with the tools to improve your relationships both at work and in your personal life.
Organiser Abbeydale Training Ltd
Organiser of Effective Handling of Difficult and Challenging Conversations
Abbeydale Training's long-term clients range from small companies (hundreds since 1999) to public sector bodies such as the Houses of Parliament (since 2011), Sheffield University (since 2003) to large private companies including one of the world's largest providers of legal services, DLA Piper LLP (since 2006) and Princes Food and Drink (since 2009)
