It is recognised that every interaction is an opportunity and having the right skill set and being aligned with your values can help you reach your full potential and create a positive impact. The value of leading well and having personal impact can initiate change, establish credibility and create effective relationships. This interactive workshop will explore the following:

• value of preparation and planning
• improving clarity and content of effective communication skills
• using the right narrative
• understanding the qualities/traits to be an effective leader
• understanding the power of vulnerability and developing insights
• three modes of persuasion

The session will be interactive and there will be opportunities to ask questions and share stories.

Speaker: Snéha Khilay, Managing Director of Blue Tulip Training

Snéha has over 20 years' experience in supporting staff and managers who wish to develop their personal impact at work through effective communication skills. Snéha is an accomplished author and writes her own monthly newsletter.