Why is telephone etiquette important in professional settings

Telephone etiquette helps create a positive impression, ensures clear communication, and maintains professionalism.

What’s one key rule for effective conference call communication?

Always mute your microphone when not speaking to avoid background noise and distractions.

Speak clearly, maintain a steady tone, and avoid filler words like “um” or “uh.”

Apologize briefly, let them finish speaking, and then continue once they are done.

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