Question 1

What time does the event start?

Accepted Answer

Doors open at 10:00am for registration. The event will start promptly at 11:00am

Question 2

Will refreshments be provided?

Accepted Answer

General admission tickets can purchase a lunch voucher to exchange at the event with one of the amazing food vendors. 
VIP tickets include a lunch voucher and Gold Access tickets include a private lunch in the Gold lounge

Question 3

What is the closest station to the venue?

Accepted Answer

The closest station is Edmonton. From there you can take buses 149, 259, 279 and 349 to Angel corner and then buses 34 and 444 to Eley Trading Estate and the Meridian Grand is a 3 minute walk from there.

Question 4

Is there parking onsite?

Accepted Answer

Parking is included for VIP and Gold Access ticket holders only. There is no additional parking available at the venue

Question 5

If I have enquiries about my ticket, what should I do?

Accepted Answer

Please forward any ticketing enquiries to our admin team on admin@blindangels.io

Question 6

If I have any enquiries about the event itself, what should I do?

Accepted Answer

Please forward any event enquiries to our events team on support@sophiakarisevents.com

Question 7

If I have any enquiries about press or media, who should I contact?

Accepted Answer

Please forward any media or press enquiries to press@getstuffdoneuk.com

Question 8

I am interested in sponsoring the event, who should I contact?

Accepted Answer

Please contact admin@blindangels.io

Question 9

I am unable to attend this event but would like to sponsor a ticket

Accepted Answer

To sponsor a ticket, please forward your wishes to admin@blindangels.io and they will advise you on what process to follow.

Question 10

I am unable to attend this event but would like to make a donation.

Accepted Answer

Please visit our Tickets page and at the top right corner you will see the words 'Be an Angel'. Please click this button and follow the instructions provided.

Question 11

If I purchase one ticket, can I bring a friend along with me?

Accepted Answer

A ticket purchased for one person will enable one person, only, into this event.

Question 12

Can I bring my child with me if they sit on my lap?

Accepted Answer

Children are not allowed at this event.

Question 13

How old do I need to be to attend this event?

Accepted Answer

Ticket holders must be at least 15 years old. It is likely that you may be asked to show our event attendants your ID if you look younger than 15 years old.

Question 14

Will there be food sold on site?

Accepted Answer

Light refreshments will be sold on site during lunch.

Question 15

Can I purchase Blind Angels merchandise at this event?

Accepted Answer

Yes, Blind Angels merchandise will be available to purchase on site.

Question 16

What do the different ticketing prices mean?

Accepted Answer

Please refer to the ticket link to see the breakdown of ticket levels available to purchase.

Question 17

Are earlybird discounts available?

Accepted Answer

Yes, for a limited time only. Please refer to the 'Tickets section?' from the top of this page for further details.

Question 18

Is there preferred accommodation I can book?

Accepted Answer

We are unable to recommend accommodation in the area at this time, but if you put the postcode into a popular search engine, we are confident you will be able to find a suitable option near by.

Question 19

How secure are my credit card details?

Accepted Answer

All payments are taken through the Eventbrite platform. Blind Angels LLC will not request or hold any payment details. 
Please see the Eventbrite security terms here: https://www.eventbrite.co.uk/security/

Question 20

If I book my ticket online, how do I collect my ticket?

Accepted Answer

Your ticket is an e-ticket. Log in to your Eventbrite account and search under the 'Tickets' section

Question 21

Where can I review my registration information?

Accepted Answer

Your registration details are saved in your account.  Log in to your Eventbrite account and search under the 'Tickets' section

Question 22

If the event is canceled, how do I obtain a refund?

Accepted Answer

If the event is cancelled, guests will be advised via the email address used to purchase their ticket on the process to redeem the cost of tickets purchased.

Question 23

I booked the wrong session; can I change my booking?

Accepted Answer

Please take care when purchasing your tickets as refunds are not available.

Question 24

I can’t pay by debit or credit card; is there an alternate payment method?

Accepted Answer

Tickets for this event can only be purchased via a debit or credit card.

Question 25

I have special accessibility needs/dietary requirements; can you accommodate me?

Accepted Answer

Yes, the event is one level, the ground level, and will therefore be able to accommodate those with accessibility needs. There will be a few refreshments sold onsite; if they are not suitable for your dietary needs, there are restaurants nearby.

Question 26

Is there a dress code for the event?

Accepted Answer

Business casual.

Question 27

Where can I find information about the event agenda and schedule?

Accepted Answer

This can be found on www.elevateevents.io

Question 28

If I lose my ticket, where can I get a replacement?

Accepted Answer

You can email admin@blindangels.io for a copy of your ticket reference code. Alternatively, our guest list on the day will have full names of those who have purchased a ticket, so your ticket can also be located on the door using your full name.

Question 29

Can I buy a ticket on site?

Accepted Answer

No, tickets must be purchased on the Eventbrite ticket page for the event

Question 30

What is the refund policy?

Accepted Answer

There are no refunds available for this event. You may donate your ticket back to the organisers who will add it to the sponsored tickets

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