Question 1

1. Who is this course suitable for?

Accepted Answer

This course is ideal for anyone aged 18+ who wants to become an emergency first aider in the workplace. It’s particularly suited for low-risk environments or as supplementary training in higher-risk settings.

Question 2

2. Do I need any prior experience or qualifications?

Accepted Answer

No prior first aid knowledge is required. This is a beginner-level course designed to provide practical, hands-on training that meets HSE requirements.

Question 3

3. What certification will I receive?

Accepted Answer

On successful completion, you will receive the Qualsafe Level 3 Award in Emergency First Aid at Work (RQF), an Ofqual-regulated certificate valid for 3 years.

Question 4

4. What should I bring or wear on the day?

Accepted Answer

Please wear comfortable clothing suitable for practical activities (e.g., kneeling on the floor). All course materials, equipment, and refreshments will be provided.

Question 5

5. Can I cancel or reschedule my booking?

Accepted Answer

Yes. This course is HSE-compliant and fully regulated. Employers booking staff on this course can be confident they’ve met their legal obligations without needing to conduct additional due diligence.

Question 6

7. How long is the course and what are the hours?

Accepted Answer

This is a 1-day course typically running from 9:30 AM to 4:30 PM, including breaks. Exact timings will be confirmed in your joining instructions.

Question 7

8. How many people will be on the course?

Accepted Answer

Class sizes are kept small to ensure quality and hands-on experience, typically between 6 and 12 delegates per session.

Question 8

9. What happens if I don’t pass the course?

Accepted Answer

While most people do pass, certification is only awarded to those who meet the required standards. Our trainers offer guidance and support throughout, and feedback is provided if a candidate doesn’t meet the criteria.

Question 9

10. Can I book this course for a group or at my own venue?

Accepted Answer

Yes, we offer on-site training for organisations across the UK. Contact us directly to discuss your requirements and arrange a tailored session at your workplace.

Question 10

Are refreshments available during the course?

Accepted Answer

We recommend that you bring your own drinks and refreshments. Lunch is not provided; however, a lunch break will be allocated. There are several cafés, eateries, and shops nearby, including options within the Clark Foley Centre

Question 11

What should I do when I arrive at the venue?

Accepted Answer

Please arrive 10–15 minutes early to allow time for registration. Venue staff will be available to direct you to the training room. Look out for signage or ask at reception if you're unsure where to go.

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Emergency First Aid at Work | 1-Day Certification Course