Emerging Leaders

This interactive, experiential workshop has been designed for use with people at any level in organisations and is recognised by the ILM (Institute of Leadership & Management).Suitable for new and experienced managers, as well as rising stars, this two-day course will cover four fundamental areas of leadership, including some of the most common challenges leaders face.

Delegates will leave equipped with the skills needed to deal with situations confidently and successfully.Workshop OutcomesModule 1 - Introduction to LeadershipRole of a Leader and Leadership StylesInstructing and gaining commitment through Effective CommunicationMotivating the team to achieve your goalsManaging own workload whilst supervising othersModule 2 - Performance ManagementEngaging your teamsRecognising Good PerformanceManaging Poor Performance & Poor ConductModule 3 - Managing ConflictSymptoms and causes of Conflict in the WorkplaceHandling Common ConflictsResponses to ConflictExplore the impact of position, interest and needs.Module 4 - Handling Difficult ConversationsWhat is a difficult conversation and why is it “difficult”?Preparing for and having the conversationManaging your emotions and those of othersSetting clear expectationsAvoiding criticism and condescensionRecognising the impact of body languageThis two-day course is tailored to reflect the needs of the delegates and the course content may vary as the workshop is adapted to these needs.About the TrainerJo Abergel is a Recognised Provider of the ILM (Institute of Leadership & Management) and has been facilitating leadership training courses for over 30 years. Her flagship bespoke, accredited programme has been delivered multiple times in Gibraltar, across various sectors from Online Gaming Companies to Law Firms to Government Departments.Jo coaches leaders to build on their existing skills in order to lead high performing teams, and motivate, stretch and challenge their people. In a nutshell, she aims to develop stronger, happier relationships between managers and teams. This is achieved through learning about:- more effective communication- delegation- conflict resolution skills- greater awareness of colleagues’ needs and how they may impact your businessbetter use of everyone’s abilities to help your workplace run more effectively and efficiently“Jo was really knowledgeable and the activities we did could easily be translated into the workplace” Sam Wilson, Senior Designer, BV GroupWeb: www.rocklearninggib.com -E-mail: rocklearninggib@gmail.comTel: (+44) 07419 993491Investment: £599, including ILM digital credentials, light lunch & refreshments