Emotional Intelligence and Human Behaviour

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The Emotional Intelligence and Human Behaviour course opens the door to understanding how emotions influence choices, reactions, and habits. Whether it’s a quiet expression or a sharp response, human behaviour is often guided by unspoken feelings and patterns. This course explores those patterns—why people react the way they do, and how emotional intelligence can play a vital role in personal and professional environments. You’ll explore thought processes, empathy, emotional triggers, and how to interpret and manage your own reactions and those of others.

For anyone working in people-focused roles—or simply curious about human behaviour—this course blends observation, psychological theory, and structured frameworks. It helps break down emotional responses into something more manageable. You’ll come away with a stronger grasp of what drives human behaviour, how to deal with difficult personalities, and how to build better connections without trying to be someone you’re not. It’s about understanding others without overcomplicating things—and knowing yourself a bit better in the process.

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Learning Outcomes

• Understand emotional intelligence and its impact on human behaviour.
• Identify emotional triggers and responses in everyday interactions.
• Develop self-awareness and manage emotional reactions effectively.
• Analyse patterns in communication and behaviour across contexts.
• Learn techniques to improve empathy and build rapport.

Who is this course for?

• Professionals looking to improve interpersonal communication skills.
• Team leaders managing people with diverse behavioural traits.
• Anyone interested in understanding human behaviour more deeply.
• Jobseekers wanting to develop soft behavioural insights.
• Individuals working in HR, support, or teaching environments.

Career Path & Average UK Salaries

• HR Advisor – £28,000 per year
• Counsellor – £32,000 per year
• Support Worker – £22,000 per year
• Behavioural Analyst – £34,000 per year
• Life Coach – £30,000 per year
• Customer Service Manager – £31,000 per year