Employability : Soft Skills

Master essential soft skills to boost communication, teamwork, adaptability, and confidence for career success—100% online and flexible.

Course Overview:

In today’s job market, knowing your stuff isn’t always enough—employers want individuals who can communicate clearly, work well with others, and adapt when things shift. This course on Employability: Soft Skills covers just that. You’ll explore how to carry yourself professionally, think critically under pressure, and contribute positively to group settings without becoming the office coffee-maker. Whether you're in an entry-level role or moving sideways in your career, these skills are often what tip the scales in your favour.

The course is designed to suit learners from all walks of life—whether you’re new to the workforce or aiming to polish your interpersonal toolkit. With a focus on clarity, confidence, and emotional intelligence, you’ll gain insight into areas many often overlook until it’s too late. It's a smart step toward being the person colleagues want on their team—and the one managers remember for all the right reasons. You’ll study online, on your terms, with no awkward icebreakers in sight.

Learning Outcomes:

• Communicate ideas confidently in professional and social environments.
• Apply active listening to improve team and client interactions.
• Demonstrate adaptability in changing work scenarios and team settings.
• Use emotional awareness to manage workplace relationships effectively.
• Solve problems calmly and make decisions with clear judgement.
• Present yourself professionally in both written and verbal formats.

Who is this Course For?:

• Individuals entering the workforce for the first time.
• School leavers preparing for employment opportunities.
• Graduates aiming to polish communication and teamwork skills.
• Career changers adjusting to new workplace cultures.
• Professionals wanting to refresh soft skills after a break.
• Jobseekers looking to improve interview confidence.
• Remote workers who need stronger online collaboration skills.
• Freelancers managing clients and working with multiple teams.

Career Path:

• Customer Service Advisor – £24,000 per year
• Office Administrator – £23,500 per year
• Human Resources Assistant – £26,000 per year
• Sales Executive – £30,000 per year
• Team Leader (Retail or Office) – £28,000 per year
• Project Support Officer – £32,000 per year