Energy Advice Training for Frontline Workers SHORT REFRESHER

This is a short version of the full training session, covering the following:

• Defining fuel poverty
• Identifying clients in fuel poverty
• Providing advice to clients in fuel poverty
• Referral options for further advice and support
• Q&A

The training is recommended for frontline staff and volunteers, particularly those who work or volunteer with vulnerable people. This may include social workers, social prescribers, community cars, care and healthcare workers, befrienders & etc.

The training is offered free of charge as part of the Citizens Advice Energy Outreach Project in England and Wales.

Teams link

The training will take place via Teams. Please use the link below to access the session:

LINK: Join the meeting now Meeting ID: 375 001 197 602 83 Passcode: Q2kF68Pc

The training will take a maximum of 30 minutes

Trainer: Caro Hart - Dorset Community Action

Dorset Community Action is a charity that supports individuals, organisations and communities through training, consultancy and service delivery. Caro is an experienced sector consultant at both national and regional level, who has worked on EOP previously.