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Engage Customer Membership

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An Engage Customer subscription opens up an extensive hub of resources, access to case study presentations, research, reports and full access to our extensive calendar of industry leading and highly recognised live events.


Engage Customer provides its community with a series of hugely successful and recognised leadership events
and training, including Directors Forums, top level conferences, focus group workshop roundtables and the must
attend annual Customer Engagement Summit, Employee Engagement Summit and Engage Awards ceremony.
All of these face‐to‐face activities are supported by our dynamic website EngageCustomer.com, weekly newsletter alerts, ground breaking webinars and digital learning resources. Our aim is to be the first port of call for both end users and vendors in this burgeoning business sector.


Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile. The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe.

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