£360

Engagement Workshop

Event Information

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Location

Location

First Floor

16 Regent Place

Birmingham

B1

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description

Description

Do you work with members of the public?
Are some of them reluctant to engage with your service?
Are you looking for CPD to build or refine your skills?

We understand that the biggest stumbling block for many front-line staff is getting your clients to let you in. Their reluctance to engage prevents them from receiving the support you offer.
We have applied our experience of working with people in a variety of settings including Youth Offending Teams, Schools, Alternative Providers and Charities to designing a practical, one-day workshop to help overcome these barriers to engagement.


The day covers:
• Identifying barriers to engagement.
• Being a good role model.
• Building a relationship with the service user.
• Making it about them.
• Understanding language barriers.
• Dealing with challenges.
• Engagement activities.


The workshop will provide you with:
1. Understanding of why people are disengaged.
2. Strategies you can use to encourage better engagement with your clients.
3. Techniques you can teach them to improve their engagement.
4. A chance to share good practice with other staff.


Who is it for?
This CPD workshop is suited to managers, front-line staff and volunteers who work with members of the public who do not engage well with services and staff.


Workshop feedback:
“The activities were easy to carry out and encouraged conversation.”
“The activities that we can use in our sessions with clients and the discussions from today are useful.”
"I would recommend this workshop to my colleagues."


More Information:
Check out our Twitter account @EngageFluence for photos and video.
If you have any questions about the workshop feel free to contact us at events@fluence.world
We can arrange to hold a workshop for your staff at your own site. Contact us at events@fluence.world for more details.

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Date and Time

Location

First Floor

16 Regent Place

Birmingham

B1

United Kingdom

View Map

Refund Policy

Refunds up to 30 days before event

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