Our hugely successful annual conference for staff, formally known as the ‘Tp Workers’ conference, is back and reinvigorated for a new era of engagement.
The Engaging Communities Conference will build upon all the great feeback from the past few years and apply our newly launched national engagement standards. Packed with expert speakers, interactive workshops and dynamic networking opportunities, delegates from across the country will explore how to improve their engagement performance, strengthen communities, deliver better value for money - and exceed regulatory expectations.
In uncertain times it pays to focus on certainties. And that is that tenant and community engagement – done well – helps organisations deliver better results.
Effective engagement really requires a team approach , particularly on this ever changing playing field. So this conference brings in experts, techniques and best practice from across and beyond our sector to deliver innovative ways of finding smarter solutions to improve services, save money and bring long lasting change to communities - for tenants, leaseholders, owner occupiers and community partners.
What will you take away from the conference?
Gain practical insight into the latest techniques to create, manage and deliver engagement that contributes diredtly to your organisations long term goals.
Develop your understanding of key techniques including the use of customer insight, behaviour change / nudge theories and community development approaches.
Examine the application of digital engagement techniques and how they compliment face to face involvement to achieve greater impact.
Hear successful engagement stories from organisations with practical tips on how they made their approaches work in practice. Be guided through the implications of current and changing policy and look to inform and influence government.
Who will benefit from attending?
Without doubt, if you work in an engagement, governance, management or front line housing or community development role this is THE conference to attend.
But actually this event is designed for ALL housing professionals across all levels and from all disciplines, be that income management, tenancy sustainment, repairs, customer services or communications . If you to talk to customers and want to know how to use their insight and engagement to improve services as part of your role then this conference will help you do just that.
When is it?
The Engaging Communities Conference 2017 is a two day conference being held on Monday 13th and Tuesday 14th March 2017 at the Nottingham Belfry. The 24 hour rate tickets are inclusive of an overnight stay on Monday 13th March. Day Delegate tickets are available for Day 2 (Tuesday 14th March) only.
How much does it cost?
The following Earlybird rates are available until 6th January 2017
Earlybird Tpas Member 2 Day rate - £380 + VAT
Earlybird Tpas Member Day 2 (14 March only) Rate only - £210 + VAT
Earlybird Non Member 2 Day rate - £507 + VAT
Earlybird Non Member Day 2 (14 March only) Rate only - £280 + VAT
Standard rates after 6th January 2017:
Tpas Member 2 Day rate - £420 + VAT
Tpas Member Day 2 (14 March only) Rate only - £250 + VAT
Non Member 2 Day rate - £560 + VAT
Non Member Day 2 (14 March only) Rate only - £333 + VAT
Once you have booked your place using EventBrite, the Tpas Finance Team will use the invoicing details given in the booking to arrange for payment.
To view the latest Engaging Communities Conference Programme and Frequently Asked Questions click here