£599

Enhanced Communication Skills Training - January 2022

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£599

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Online

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M20 4BX

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Event description
This workshop will explore evidence based principles, skills and strategies that enhance compassionate and effective communication

About this event

In light of strict social distancing and restricted footfall measures at The Christie, moving forward we are extending our offering of virtual facilitation for our forthcoming programme of workshops. Our trademark small group, experiential learning experience, facilitated by expert senior trainers will be re-created in real time in a virtual learning environment.

This exciting transition enables our world class communication skills workshops to be accessed by all healthcare professionals, regardless of location – UK or overseas and will continue to support our ethos: keeping effective communication at the heart of patient-centred care.

Overview

The aim of this workshop is to explore evidence-based principles, skills and strategies that enhance compassionate and effective communication with patients, relatives and carers and to practice these in a safe and supportive learning environment.

The workshop will provide an opportunity to build on and consolidate professional communication skills.

Key Topics

  • Why communication matters
  • Barriers to effective communication
  • Communication skills for compassionate, patient-centred care.

Learning Objectives

  • Recognise the relevance of patients’ emotions and the importance of establishing their concerns to provide effective care
  • Discuss the barriers to compassionate communication
  • Practice facilitative communication skills in a safe and supportive environment
  • Identify transferable communication strategies for difficult situations such as handling distress or anger, end of life conversations, difficult questions and complex information giving

Learning Methods

Virtual workshops are fully facilitated throughout by Maguire Senior Trainers. Offering equitable learning, aims and outcomes to the face to face experience.

  • Experiential learning
  • Discussion of evidence-base
  • Individual feedback and discussion
  • Practice sessions

Suitable for

Health and social care professionals (up to and including band 6 for NHS staff)

Cost: £599

Contact

Email the-christie.maguire.unit@nhs.net Call 0161 446 3773

Booking Terms & Conditions

  • Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
  • Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address for you.
  • Joining instructions will be sent via email two to four weeks before the course commences.
  • Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment prior to the first day of the course.
  • In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 1 day prior to the course

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Date and time

Location

Online

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M20 4BX

United Kingdom

View Map

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