Free

Enhanced Communications Skills Course

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Location

Shaw House

Church Road

Newbury

RG14 2DR

United Kingdom

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Event description

Description

The Enhanced communications skills course runs over two consecutive days from 0900 to 1700 on each day with two facilitators and 10 learners. The course is non-residential and refreshments are provided.

The course is designed for senior healtcare professionals working with the NHS who are expected to have difficult conversations as part of their role. The course is based on the NCAT Advanced Communications Skills (ACTS) course and will also cover the evidence base for communication skill training, discussion of specific communication skills, Duty of Candour, DNACPR, issues around End of Life care, giving complex information and Breaking Bad News. The second day offers the opportunity to practice your skills in small groups using role play with a trained actor, and you have the opportunity to choose exactly what you cover. There is an emphasis on creating a supportive environment to enhance your learning. There is no video recording!

The course has been running for over 10 years and is highly rated. Attendance on both days is mandatory.

FAQs

Who is eligible to attend?

Participants must be working with the NHS in the Thames Valley in a registered profession, with patients facing life-limiting conditions. Priority will be given to professionals in senior roles in Primary and Community Care in Berkshire and Buckinghamshire. Bring your ID with you to the event.

What are my transport/parking options for getting to and from the event?

The venue is near Newbury and the address is Shaw House, Church Road, Newbury RG14 2DR. Tel 01635 279279

There is plenty of free parking.

For public transport options please see www.traveline.info .

Taxis can be hired from Newbury Rail Station.

How can I contact the organiser with any questions?

Contact Bruce by email bruce.montgomery@fhft.nhs.uk or mobile phone 07827 983946.

Contact the venue on· 01635 279279


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Date and Time

Location

Shaw House

Church Road

Newbury

RG14 2DR

United Kingdom

View Map

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