We are excited to announce that we will be hosting our next Insights event in October at the award-winning 30 Euston Square.

Trends Fit for the Future: The Surprising Secret of Persistently Brilliant Retail Brands

Hear retail analyst and CEO, Kate Ancketill address the retail revolution she has observed over the last 20 years watching iconic retailers rise and fall.

She'll explain why some brands continuously amaze us with innovation and explore what they all have in common. Then with a look at the fascinating new brands that are picking up the torch for 2020, Kate will share the key consumer trends these stores are embracing and provide implementable ideas and insights for the new year.

Agenda:

09.30 - 10.00 REGISTRATION & REFRESHMENTS

10.00 - 10.10 Welcome and Introduction - Dylan Jenkins, Commercial Director, Epsilon Abacus

10.10 - 10.55 Trends Fit for the Future: The Surprising Secret of Persistently Brilliant Retail Brands - Kate Ancketill, CEO AND Founder, GDR Creative Intelligence

10.55 - 11.15 Home Shopping Trends Report: A comprehensive review of home shopping trends in 2019 - Ben Collier, Head of Acquisition, Epsilon Abacus

11.15 REFRESHMENTS & NETWORKING

11.45 Client Case Study: Lilly Ella- Presented by Mark Wareing

12.00 -12:20 Green credentials: Putting sustainability at the heart of your strategies – Love Paper will share on the sustainability of postal marketing and how to build stronger consumer relationships through responsible and conscious retailing.

12.20- 12:35 Data Retention Guidance- Simon Blanchard, Senior Associate, DPN

The Data Protection Network (DPN) will shortly be publishing industry guidance on the topic of Data Retention. This ‘toolkit’ will help both commercial and not-for-profit organisations to meet their legal obligations. The guidance will include practical information such as identifying and mapping personal data , creating a data retention policy & schedule, how to make decisions about retention periods and how to tackle implementation.

LUNCH

13.30 - 14.10 Retailer Panel Discussion hosted by Iain Lovatt

14.10 - 14.30 Networking Break

14.30- 15:10 Roundtables

TABLE 1: Customer Retention- Building Brand Loyalty

Abacus Alliance data gives you a unique view of your customers' purchasing behaviour. Learn how Abacus Alliance data and Epsilon’s advanced modelling techniques can help you improve lifetime value.

TABLE 2: Love Paper - Putting sustainability at the heart of your strategies

How to build and foster stronger consumer relationships through responsible and conscious retailing

TABLE 3: Catalogue Critique – Richard Rands, Royal Mail

When it comes to optimising catalogue design, Royal Mail knows what works. Bring your catalogue along and pick up some tips that could help improve your next mailing.

TABLE 4: Data Retention Guidance - Simon Blanchard, Deputy Chair of DPN

Join the discussion on key points of the Industry Guidance to meet legal obligations in storing personal data.

15.10 Closing Comments

15.20 Networking Drinks at 30 Euston Square

16.30 Event ends