£345

Essential HR Skills for Line Managers

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Carlisle

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Carlisle

United Kingdom

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This course will ensure Line Managers know how to handle key HR issues as they arise within the workplace

About this Event

This 2 day course provides line managers with knowledge on essential key HR areas throughout the employee lifecycle. It will empower line managers to handle HR issues themselves, but also recognise when they should involve others within the business.

The course will cover the following topics in detail

• Dignity and Respect in the Workplace

• Recruitment and Selection

• Communication Skills

• Unfair Dismissal framework

• Discipline

• Grievance

• Performance Management

• Absence Management

• Fair and unfair dismissal

Upon completion of the course, you be able to -

• Respond with confidence to day to day issues as they arise in the workplace

• Make recruitment decisions based upon a fair and objective process

• Manage complaints of bullying and harassment in the workplace

• Recognise when their body language is inconsistent with the message they want to get across and rectify accordingly

• Recognise why procedures are so important when dealing with disciplinary matters and when it is likely to be fair to dismiss an employee

• Recognise a grievance and how to respond accordingly

• Measure performance, recognise any ‘performance gap’ and act to close accordingly

• Manage both short and long term absence effectively and understand the key steps for each

• Know when to escalate matters and/or seek further assistance

Full notes, a handy ‘how to’ guide, lunch and drinks will be provided.

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Carlisle

1

Carlisle

United Kingdom

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