Come and learn, network and share experiences with like-minded professionals from other international organisations. Essential International Communication trainingwill take your communication skills to another level by giving you the awareness and skills required to interpret and respond to a wide range of communication styles and methods employed by colleagues, clients and partners worldwide.
- Self-assessment: what is your current communication style? How are you perceived?
- Barriers to successful international communication
- Recognising cross-cultural communication styles and expectations
- Selecting the right communication mode
- Interpreting non-verbal signals: silence, gestures, space, eye contact
- Using humour across cultures
- Using international English
- Active listening and questioning techniques
- Delivering difficult messages
- Accommodation: how and when to adapt your usual approach
- Action planning and next steps
Lunch and refreshments are included.
Please contact us to book your place.