Essentials: introduction to enterprise and business engagement (for Teessid...

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Location

TG.03, The Curve

Teesside University

Borough Road

Middlesbrough

TS13BX

United Kingdom

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Event description

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Essentials is for Teesside University staff involved in enterprise and business engagement activity (or those wanting to find out how to get on-board!).

This month, we’ll hear from Dr Elaine Hooker, Head of Business Innovation Team in Academic Enterprise who will discuss the importance and positive value of good client relationship management. Elaine will cover:

  • How to take a positive approach
  • How to manage client expectations
  • Why the CRM system is central to well-managed relationships
  • How good relationships = repeat business
  • What our Business Service Charter means

Breakfast is included.

Date and Time

Location

TG.03, The Curve

Teesside University

Borough Road

Middlesbrough

TS13BX

United Kingdom

View Map

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