Event Management and Planning Online Course

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

The Event Management and Planning course provides an in-depth, practical, and strategic pathway for mastering the art and science of planning events. Whether you aim to create successful events, manage corporate conferences, coordinate charity functions, or design unforgettable hospitality experiences, this curriculum equips you with the knowledge, skills, and tools needed to succeed.

Through 13 meticulously designed modules, you’ll learn how to plan, organize, execute, and evaluate events of all sizes—from award ceremonies and holiday celebrations to hotel operations and customer satisfaction strategies.

This course bridges the gap between creative event design and operational excellence, incorporating hospitality management, vendor coordination, technical expertise, guest experience optimization, and modern event technology. You’ll not only learn how to brainstorm unique event ideas, but also how to manage front office operations, food and beverage services, and digital marketing for events.

Learning Outcomes

1. Plan and execute events using professional project management principles.
2. Coordinate hospitality services to enhance the overall guest experience.
3. Manage technical and support teams for smooth event operations.
4. Develop vendor contracts and negotiate for cost-effective services.
5. Utilize technology and social media to promote successful events.
6. Evaluate event success and implement improvements for future projects.

Course Link: Event Management and Planning

Course Curriculum

Module 1: Types of Events

Awards • Charity • Conferences and Seminars • Holiday

Module 2: Brainstorming

Determine the Event’s Purpose • Determine a Theme • Write Down & Review Ideas • Determine a Date

Module 3: Support Staff

Security • Valet • Waiters/Waitresses • Clean-Up Crew

Module 4: Technical Staff

Visual Technician • Media Technician • Audio Technician • Specialized Equipment Technician

Module 5: Vendors

Food Vendor • Equipment Vendor • Decorations & Furnishing Vendors • Photography/Video Vendor

Module 6: Get Organized

Form a Team • Timeline • Checklists • Backup Plans

Module 7: Post Event Activities

Survey • Share Media • Send Thank You Notes • Start Planning the Next Event

Module 8: Introduction to Hospitality Management

Importance of Hospitality • Managing Delivery • Management’s Role • Service Strategy Statement • Financial Commitment • Total Quality Management • Service Management Program • Guest Cycle • Moments of Truth • Employee Buy-in • Screening • Empowerment • Training • Evaluation • Interfacing with Other Departments • Customer Relationship Management • Summary • Assessment

Module 9: Overview of Hotel Industry

Hotel • Eco Hotel • Conference & Resort Hotels • Boutique Hotel • Apartment Hotel • Destination Club • Motel • Inn • Resort • Bed and Breakfast • Gratuity • Summary • Assessment

Module 10: Management of Front Office Operations

Arrival Chronology • Greeting • Transition • Registration • Check-in • Payment Methods • Completion • Group Arrivals • Checkout Processes • Communications • Staffing • Value-Added Services • Administration • Summary • Assessment

Module 11: Management of Food and Beverage Operations

Food & Beverage Management • Kitchen • Food Operations • Bars • Stewarding • Catering Department • Catering Event Order • Coordinator • Services Manager • Room Service • Sustainable Operations • Trends • Summary • Assessment

Module 12: Customer Satisfaction

Great Expectations • Perfect Guest • Guest Expectations • Attraction Strategies • Service Standards • Consistency • Systems • Extra Mile • Senses • Surprise & Delight • Technology • Reviews • Summary • Assessment

Module 13: E-Hospitality and Technology

Internet Advances • ICT Impacts • E-Solutions • Innovation in Hospitality • E-Marketing • Social Media • Conclusions • Summary • Assessment

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Link: Lifetime Premium Membership

Our Prime Learners will Get:

• Instant, Unlimited & Lifetime Access to 2500+ Courses
• Unlimited Free Accredited Certificates
• Access to All Career Certificate Bundles
• Free Student ID card & Many More

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.