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Makeney Hall Hotel

Makeney Road

Milford

DE56 0RS

United Kingdom

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This workshop is funded by the European Regional Development Fund and is hosted by Marketing Peak District & Derbyshire.

The Visitor Economy alone is worth £1.9bn to Derbyshire and the Peak District, and we want to support you to maximise the benefit. This full-day workshop is thought-provoking, fun and interactive; combining presentations, discussions and practical hands-on training. You will leave the workshop feeling equipped, with innovative ways to exceed your customer's expectations to help boost your business and increase your sales.

Repeat business and word-of-mouth is the life-blood of most businesses, and great customer care is key to making this happen. This workshop will enhance your understanding of the importance of every single interaction with your customers.

This enjoyable training workshop contains a mixture of theory, discussion and practical exercises giving all staff enhanced skills, knowledge and behaviours in the areas discussed. Training Works uses accelerated learning techniques which will increase your involvement, engagement and retention. This workshop is very commercially orientated, and is designed to suit your particular business

With over thirty years of experience in customer service and management, Training Works has helped large organisations like The Premier League, Sellafield, Mencap and Pirelli, as well as smaller organisations in the retail, hospitality, manufacturing and service industries - to name just a few.



This workshop is free for visitor economy businesses based in Derbyshire to attend as it is funded by the European Regional Development Fund through our 'Growing and Developing the Visitor Economy within Derbyshire' project. Attendance will require you to compete an eligibility application form prior to attendance. By booking on to the workshop you are agreeing to attend, should you be unable to attend, failure to cancel your booking within 48 hours of the workshop will result in us invoicing you for £250 + VAT per person; the commercial cost of the session.

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Makeney Hall Hotel

Makeney Road

Milford

DE56 0RS

United Kingdom

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