Expect Better

Actions and Detail Panel

Sales Ended

Event Information

Share this event

Date and time



Coin Street Conference Centre

108 Stamford St

South Bank



United Kingdom

View Map

Event description



The challenges facing social care are huge. Only by doing things very differently will we meet them. You are invited to spend a day with us to design the future of social care.

Join us in London on Thursday 25th September for a free, exclusive event which will explore questions including:

  • What is the new role of local government and health services in supporting people to find and manage the right care for them?
  • How do you put service users at the heart of new solutions?
  • How can you use design to surface new ideas and innovation?
  • What are the best examples of social care innovation from the UK and beyond?
  • What future digital technology will bring social care into the 21st Century?

Expect Better will be an engaging day of talks, discussions, interactive workshops and experiences where you can collaborate with your peers and contribute to the development of new solutions for the challenges you face.

We'll give you first hand experience of user-centred approaches to designing digital tools fit for your purposes.

And we’ll share the tools we've worked with councils across the country to build and work with you to help shape what comes next.

We'll also be launching our report that explores all of these challenges and proposes what we need to do to meet them.

It's time to Expect Better.



9:30 Arrivals (coffee and tea served)

10:00 Welcome

10:10 Ben Page, Chief Executive, Ipsos Mori

10:30 Dominic Campell and Carrie Bishop, FutureGov

10:45 Lightning talks: the future of social care. Speakers from across the sector including: Mary McKenna - Trustee of SCIE; James Governor, Co-Founder, Redmonk; and Steve Hitchins, Chair of Whittingon Health (NHS).

11.15 Break

11:30 Group discussions - the journey through social care

12.30 Meze lunch provided

13:30 Social Care Lab

Workshops and talks:

  • The design process in action

  • Agile, rapid prototyping, and building products

  • Embedding design across an organisation

14:15 Break

15:00 Mini workshops based on the main themes of the day.

15.45 Closing remarks: Ewan King, Director of Business Development, SCIE

16:00 Close and join us for drinks nearby


FutureGov works with local authorities to make better public services through the use of elegantly designed technology.

Our response to the crisis in social care technology has been to work with local councils to develop elegantly designed, user focused, social care technology products like Patchwork, Lantern and Scout.

We believe that councils can expect better from their social care technology and want to continue to work with you to create the next generation of social care technology.

For more information on our suite of care technology, sign up to our mailing list at http://wearefuturegov.com/care.

Date and time


Coin Street Conference Centre

108 Stamford St

South Bank



United Kingdom

View Map

Organiser FutureGov

Organiser of Expect Better

FutureGov is a change agency, creating public services fit for the 21st century.

Save This Event

Event Saved