Experts by Experience & the Power to Change

Experts by Experience & the Power to Change

Actions and Detail Panel

Sales Ended

Date and time

Location

Online event

This webinar will explore the value in listening to people with lived experience, and how this is helping to shape service design.

About this event

As part of NACCOM's September virtual webinar series in the run up to our AGM , this webinar Experts by Experience & the Power to Change will explore how Experts by Experience are uniquely placed in helping to develop innovative service design.

When is it?

Tuesday 22nd September 2020 at 2pm (via Zoom for 1.5 hours)

What is it?

Throughout the Covid pandemic NACCOM has been hearing from members about the value in listening to people with lived experience, and how this is helping to shape service design.

In collaboration with Refugee Action’s Good Practice & Partnerships Team, who have been researching & consulting with people with lived experience, this webinar will explore how Experts by Experience are uniquely placed in helping to develop innovative service design through partnership working. It will look at the importance for organisations to involve people with lived experience and how to identify and build upon the strengths and opportunities of harnessing the voices of people with real lived experience.

The webinar will involve Experts by Experience and partner organisations in sharing case studies, key areas of learning, findings from the Good Practice Teams research and consultation alongside interactive sessions to explore what involving Experts by Experience means and how it has the power to change.

Ticket information:

Tickets are free. You just need to register using the green 'Register' button at the top of this page. Zoom details will then be forwarded closer to the event.

Experts by Experience & the Power to Change image